FAQs
1. What products do you sell at SolutionVilla?
We offer a wide range of products across various categories, including home essentials, personal care, gadgets, lifestyle items, and much more. All our products are carefully selected to solve everyday problems and improve your quality of life.
2. How can I place an order?
Simply browse through our website, select the products you want, add them to your cart, and proceed to checkout. You'll be guided through the steps to complete your purchase securely.
3. Is shopping at SolutionVilla safe?
Yes! We prioritize your privacy and security. Our website uses secure payment methods and SSL encryption to protect your data, so you can shop with confidence.
4. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards and Cash on Delivery (COD).
5. How long will it take to receive my order?
Orders typically ship within 1–2business days. Delivery times vary depending on your location but should arrive within 3–4 business days for domestic orders. International orders may take longer.
6. Do you offer free shipping?
We offer free shipping on orders over a certain amount. Please check our Shipping Policy for more details or feel free to contact us for any questions regarding shipping costs.
7. Can I change or cancel my order after it’s been placed?
Once an order is placed, we process it quickly to ensure timely delivery. If you need to change or cancel your order, please contact us within 3-4 hours, and we'll do our best to accommodate your request.
8. How can I track my order?
After your order is shipped, you will receive a tracking number via email or SMS, which you can use to track the status of your order.
9. What is your return and refund policy?
We accept returns within 7 days of purchase, provided the product is unused and in its original condition. For detailed information, please refer to our Return & Refund Policy.
10. How can I contact you if I have any issues with my order?
You can call us at +92-302-0788880, or use the Contact Us page to send us a message directly.